Croatian Insurance Bureau

Responsibilities and Activities

The Croatian Insurance Bureau was established in 1992 as the national Green Card Bureau of the Republic of Croatia.

The responsibilities of the Croatian Insurance Bureau have expanded considerably in the past two decades and today comprise, as specified in the Insurance Act, the Compulsory Traffic Insurance Act and the Statutes of the Croatian Insurance Bureau, carrying out activities of:

• the Association of Insurance Companies having their head offices in the Republic of Croatia;
• the National Green Card Bureau and other activities envisaged under international agreements on insurance against third-party liability of motor vehicle owners;
• the Guarantee Fund;
• the Information Centre;
• the Compensation Bureau (to assume its responsibilities upon Croatia’s accession to the European Union).

as well as activities relating to

• Motor Vehicle Liability Frontier Insurance;
• the representation of Croatian insurance companies in international organisations (CEA, Council of Bureaux, IUMI);
• the resolvement of complaints (Insurance Ombudsman);
• the out-of-court settlement of disputes (Mediation Centre);
• other activities in the common and mutual interest of the insurance industry;
• providing professional educational programmes accross all insurance lines (Insurance Education Centre);
• Croatian insurance market statistics;